Refund policy

Returns & Exchanges

Thanks for supporting our small, family-run business! Every item we sell is made to order, and we've embraced a bold, colorful product lineup that we hope brings some fun to your day.

Because each piece is made just for you, we handle returns, exchanges, and store credit on a case-by-case basis. We do our best to provide clear descriptions and fabric photos to help you choose the right item the first time.

Eligibility for Returns or Exchanges:

  • Items must be unworn, unused, and in the same condition you received them.

  • A receipt or proof of purchase is required.

To Request a Return or Exchange:
Email us at chipunderpar@gmail.com with your order number and reason for the return. If approved, we’ll send you the return shipping details.

Wrong, Damaged, or Defective Items:
Please check your order when it arrives. If something’s wrong, let us know right away so we can make it right.

Refunds:
If a refund is issued, it will go back to your original payment method within 10 business days. It may take your bank or card provider a little longer to process. If it's been more than 15 business days since we approved your return, please reach out.

We’re here to help however we can!